Terms of service

Terms of Service

Welcome to Zenn Garden Bliss! Throughout the site, the terms "we", "us" and "our" refer to Zen Garden LLC. By visiting our site and/or purchasing seeds, live plants, tea, or any other products from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms").

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

1. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

  • You may not use our products for any illegal or unauthorized purpose.
  • A breach or violation of any of the Terms will result in an immediate termination of your Services.
  • We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services (Seeds, Live Plants, and Tea)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

  • Live Plants & Seeds Disclaimer: We strive to provide high-quality seeds and healthy live plants. However, because germination and plant growth depend on many factors beyond our control (including weather, soil conditions, watering, and grower skill), we cannot guarantee germination success or long-term plant survival once the product is in your care.
  • Tea & Consumables Disclaimer: Content on this site regarding our tea products is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always consult a physician before consuming new herbal products, especially if you are pregnant, nursing, or taking medication.
  • Visual Representation: We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be perfectly accurate.

3. Shipping and Live Delivery Policy

For orders involving live plants, shipping timing is critical.

  • Shipping Adjustments: We reserve the right to delay the shipping of live plants due to extreme weather conditions (severe heat or freezing temperatures) that could compromise the health of the plants during transit.
  • Address Accuracy: You are responsible for providing an accurate shipping address. We are not liable for dead or damaged plants resulting from delivery delays caused by incorrect addresses or packages left unattended in elements like direct heat or freezing cold.

4. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

5. Pricing and Modifications to the Service

  • Prices for our products are subject to change without notice.
  • We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
  • Any promotional discounts or storewide sales will be automatically applied at checkout where applicable, unless explicitly stated otherwise.

6. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

7. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

8. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

9. Contact Information

Questions about the Terms of Service should be sent to us at:

  • Email: zenngardenbliss@gmail.com